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Clinic Operations Manager

Posting Details

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Institution South Dakota State University
Working Title Clinic Operations Manager
Posting Number NFE01297P
Department SDSU-Wellness Center-Health
Physical Location of Position (City) Brookings
Posting Text
South Dakota State University Student Health Clinic and Counseling Services is offering an exciting career opportunity as a Clinic Operations Manager. We are looking for a creative and innovative professional to join us in the Student Health Clinic and Counseling Services.  This is a 12 month, full-time, benefit-eligible position. This position is supervised by the Director of Student Health and Counseling.
 
SDSU is especially interested in candidates that can contribute to and/or coordinate course offerings that address the experiences of underrepresented minorities in organizations. Women, minorities, veterans, and people with disabilities are especially encouraged to apply.
 
Must be authorized to work in the U.S.  Sponsorship is not available for this position.
 
RESPONSIBILITIES:
  • Leadership and Supervision;
  • Onboarding and orientation for new staff regarding general operations;
  • Serves as the primary administrator responsible for ensuring the effective and efficient daily operations of SHCCS;
  • Primary administrator for the electronic health records program;
  • Oversight billing (managed care, insurance, and self-pay);
  • Purchasing for the department;
  • Marketing;
  • Compliance;
  • Implements and maintains policy and procedure manuals for SHCCS HIPAA and HiTech Security;
  • Point of contact for Release of Medical Records;
  • Serves as HIPAA Security Officer.

 
MINIMUM QUALIFICATIONS:
  • Bachelor’s Degree in Business, Health, or a closely related field completed by first day of employment;
  • At least one year of management experience required; 
  • Effective written and verbal communication skills and effective interpersonal skills; 
  • Knowledge required of  ICD-10 and CPT coding and how it affects third party payor.
 
PREFERRED QUALIFICATIONS:
  • Two years medical office experience;
  • Previous medical billing experience in managed care setting.

BENEFITS:
South Dakota State University offers a wide range of benefits including medical, dental, and flexible benefits, retirement plans, compensation packages, paid holidays, and vacation leave.  Employees also have access to internal and state-sponsored training as well as reduced tuition for state-supported courses at all State of South Dakota academic institutions.

APPLICATION PROCESS:
This system will guide you through the electronic application form. This employment site will also require the attachment of a cover letter, which should specifically address how the candidate meets the qualifications as outlined in the advertisement, resume, and a reference page with the contact information for three professional references.  Email applications will not be accepted.  Please contact SDSU Human Resources at (605) 688-4128 if you require assistance with this process.  
 
Any offer of employment is contingent on the university’s verification of credentials and other information required by law and/or university policies, including but not limited to, successful completion of a criminal background check.   
 
South Dakota State University is a tobacco free environment.   
 
It is the policy of the University to maintain a drug-free environment and to thereby establish, promote, and maintain a safe and healthy working and learning environment for employees and students.  This position is subject to South Dakota State University’s Drug and Alcohol Testing Policy 4:14.  
Posting Date 09/14/2021
Closing Date
Open Until Filled Yes
First Consideration Date 10/05/2021
Advertised Salary Commensurate with qualifications.
Duration of the Term 12 months
If Other, describe duration
Appointment Percent 100
Work Hours
Monday through Friday 8:00 a.m. to 5:00 p.m. 
Typical Hours Worked Per Week
Appointment Type Regular
Faculty Status No
Scope of Search External (includes Internal)
If internal, define scope of search
This position requires No Requirement
If other, please indicate
Department Description and Cultural Expectations
UNIVERSITY AND THE BROOKINGS COMMUNITY:
South Dakota State University is the state’s largest, most comprehensive university with more than 200 programs and an enrollment of approximately 12,000 students.
 
SDSU offers a rich academic experience in an environment of inclusion and access through inspired, student-centered education, creative activities and research, innovation and engagement that improve the quality of life in South Dakota, the region, the nation, and the world. Its employees embrace the university’s core values of being people-centered, expanding knowledge through creativity, embracing organizational and personal integrity, commitment to diversity, and excellence through continuous improvement.
 
The Student Health Clinic and Counseling Services specializes in college health, and offers high quality primary care and counseling services for students. 
 
As the state’s 1862 Morrill Act land-grant institution, the work of the university is carried out on its main resident campus in Brookings, at sites in Sioux Falls, Pierre, Rapid City, and Aberdeen, and through Extension offices and Agricultural Experiment Station research sites across South Dakota.
 
SDSU was recognized as one of 54 institutions in the United States as an Innovation and Economic Prosperity University by the Association of Public and Land-Grant Universities in 2014. The university’s total research expenditures are greater than $60 million. SDSU is the state’s first High Research Activity institution as classified by the Carnegie Foundation for the Advancement of Teaching.
 
Jackrabbits Athletics competes as an NCAA Division I member with membership in the Missouri Valley Football Conference, the Summit League and the Big XII for wrestling. 
 
Brookings is home to approximately 24,000 residents and is located 60 miles north of Sioux Falls and 200 miles west of Minneapolis. Livability.com rates Brookings as an ideal community for families, students, young professionals, and retirees. It considers Brookings among the safest and most vibrant cities in South Dakota.
 
The Brookings Public School District educates approximately 3,300 K-12 students and ranks among the state’s highest academic achieving school districts. The district includes three elementary schools, an intermediate school for fourth and fifth grade, one middle school and a high school.
 
The city also boasts an abundance of attractions and activities, including the Children’s Museum of South Dakota, Dakota Nature Park, South Dakota Art Museum, McCrory Gardens, South Dakota Agricultural Heritage Museum, Outdoor Adventure Center, and the Brookings Summer Arts Festival.
Affirmative Action Statement
South Dakota State University is committed to affirmative action, equal opportunity and the diversity of its faculty, staff, and students. Women, minorities, veterans, and people with disabilities are encouraged to apply. Arrangements for accommodations required by disabilities can be made by emailing HR@sdstate.edu. SDSU prohibits discrimination on the basis of race, color, creed, religion, national origin, citizenship, ancestry, gender, marital status, pregnancy, sexual orientation, age, disability, veteran’s status, or any other protected class in the offering of all educational programs and employment opportunities. Individuals with concerns regarding discrimination should contact: Equal Opportunity Officer/Title IX Coordinator, Human Resources, Morrill Hall 100, SDSU, Brookings, SD 57007. Phone: (605) 688-4128.
Diversity Statement
We are committed to diversity of community and ideas. We believe in a supportive, diverse, collaborative, and cohesive environment with a focus on access. We actively seek collaboration with individuals with differing perspectives, backgrounds, and areas of expertise.
Contact Information
For questions on the position, contact Shari Landmark at 605-688-5386 or Shari.landmark@sdstate.edu.

Working Conditions

Please check the appropriate response that describe the cognitive requirements for this position. Analyzing, Comprehend, Frequent Change, Intense Customer Interaction, Logic, Memory, Multiple Priorities, Multiple Stimuli, Pace-fast, Perform calculations, Reading, Reasoning, Verbal Communication, Written Communication
Please check the appropriate response for this position's use of the following protective clothing or equipment.
If other protection is used please identify
Please designate the physical requirements of this position Balancing, Bending, Stooping, Twisting, Carrying, Crouching, Fine Finger Manipulation (keyboarding, pipefitting, bench work, etc), Grasping, Kneeling, Lifting Above Waist, Lifting Below Waist, Lifting light, Lifting moderate, Pushing/Pulling, Reaching, Repetitive Motion, Sitting for sustained periods of time, Squatting, Standing for sustained periods of time, Stretching, Use Both Hands, Use of Either Hand, Independently, Walking, Wrist Movement (twisting or rotating)
Describe any of the conditions selected
Please check the appropriate response that describe the sensory requirements for this position. Depth Perception, Distant Vision, Hearing, Near Vision, Peripheral Vision, Speaking
Working Conditions or Exposures (or potential exposures) that this position may encounter during the course of the work day. Vaccination recommended due to potential occupational exposure
Please describe, in more detail, any of the conditions checked above
Check the appropriate box(es) that best describes the environment in which the primary function of the position is performed. Clinical Environment
If you have indicated Other Environment, if work tasks involve one or more of the above, or if further explanation is necessary, please use the space provided.

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. Where did you hear about this position?
    • SDBOR Employment Site
    • List Serv
    • Website
    • HigherEdJobs.com
    • Chronicle of Higher Education
    • Newspaper
    • Black Doctoral Network
    • APLU
    • Linkedin
    • Other

Documents Needed to Apply

Required Documents
  1. Resume
  2. Cover Letter
  3. Reference List
Optional Documents