Admissions Senior Secretary

Posting Details

Posting Details

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Institution University of South Dakota
Working Title Admissions Senior Secretary
Posting Number CSA00107P
Department USD-Admissions
Physical Location of Position (City) Vermillion
Posting Text

Senior Secretary – position responsibilities include: Assist with the daily operations in the Office of Admissions which includes: managing the visitor welcome center; hiring, training and managing the student workers; lending support to the campus visit coordinator, responding to questions relating to the campus visit programs and events, troubleshooting on-site issues; confirming faculty /department visit meetings; preparing mail correspondence; and answering the general campus wide switchboard. Provide customer service support to USD Office of Admissions for phone and walk-in traffic.
Excellent customer service and computer skills are essential. Duties will require accuracy, independent judgment, confidentiality, professionalism, exceptional organizational skills, attention to detail, and interpersonal skills.

Knowledge of:
-Microsoft Office (Word, Outlook, Excel, PowerPoint, Access);
Modern office procedures and practices;
-Modern office equipment and processes;
-Business English to include grammar, spelling and punctuation.
Skills and Ability:
-provide exceptional customer service, on the phone and in person;
-establish and maintain a professional relationship with students, faculty, staff and the public;
-work with confidential information;
-communicate information clearly and concisely, both verbally and in writing;
-read, comprehend, gather, prepare and summarize data from a wide variety of sources;
-multi-task, prioritize accordingly, be detail orientated, type accurately;
-operate a variety of office equipment: computer (Microsoft Office, Salesforce and the Internet), copy machine, fax machine, etc.;
Required:
-prior customer service experience;
-prior supervision experience.

Posting Date 01/31/2018
Closing Date
Open Until Filled Yes
First Consideration Date 02/07/2018
Advertised Salary $13.54 - $17.50 plus benefits
Duration of the Term 12 months
If Other, describe duration
Appointment Percent 100
Work Hours
Typical Hours Worked Per Week 40
Appointment Type Regular
Scope of Search External (includes Internal)
If internal, define scope of search
This position requires No Requirement
If other, please indicate
Department Description and Cultural Expectations
Affirmative Action Statement

EEO/AA

Diversity Statement

Diversity and Inclusiveness are values that are embraced and practiced at the University of South Dakota. Candidates who support these values are encouraged to apply.

Contact Information

Supplemental Questions

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Documents Needed to Apply

Required Documents
Optional Documents
  1. Resume
  2. Cover Letter
  3. Other
  4. Reference List